Sr. Mortgage Consultant
As a native to the city of Greensboro completing both High School at Northwest Guilford and college at the University of North Carolina at Greensboro customer service is the main driver of my business. I strive to define myself by my client's expectations. I believe they need to begin high. From your initial contact through to a satisfied close, I believe you need to experience an extraordinary combination of choice, speed, price and service with a hometown feel.
For me, extraordinary begins with the understanding that no two households are the same and the needs of each client are as unique as that of a fingerprint. Delivering the right loan, for the right reasons, in a way that exceeds all expectations is my business. For my city, my state, and each customer I encounter. Extraordinary is my every day.
NMLS#1547744
Sr. Mortgage Consultant
As a native to the city of Greensboro completing both High School at Northwest Guilford and college at the University of North Carolina at Greensboro customer service is the main driver of my business. I strive to define myself by my client's expectations. I believe they need to begin high. From your initial contact through to a satisfied close, I believe you need to experience an extraordinary combination of choice, speed, price and service with a hometown feel.
For me, extraordinary begins with the understanding that no two households are the same and the needs of each client are as unique as that of a fingerprint. Delivering the right loan, for the right reasons, in a way that exceeds all expectations is my business. For my city, my state, and each customer I encounter. Extraordinary is my every day.
NMLS#1547744
Distinctions
What People Are Saying
1 of 44
Maggie Murphy
Matt was an outstanding mortgage consultant! He always responded promptly and was easy to reach by phone or email, and I never felt hurried when I reached out with questions about the process. Matt explained different terms, options, and issues to us in easy-to-understand language, and I felt very confident that my mortgage application was in excellent hands. In addition, Matt followed up with us after closing to make sure we received the Visa gift card incentive Allen Tate was offering when we applied. I would recommend Matt to anyone looking to finance a home purchase, and in fact, I already have!
Stefanie Wilson
After MANY failed attempts of trying to get someone to contact me back regarding mortgage information from other various companies and getting pretty doubtful that we would ever get in contact with someone that wanted to help us, I was given Matt's information and I couldn't have been more pleased. From the very first contact, which was a prompt call back to even after the closing Matt has been more than helpful. My husband and I were trying to stay within a certain budget for a mortgage payment and the current, inflated housing market was making that a little more difficult. Matt was able to work things out that worked perfectly and actually even BETTER with our budget. I know we probably worried him to death with a million and one questions but each time he happily answered those questions and offered assistance. We couldn't be more grateful to have had Matt's help during the house hunt and closing processes. We struck gold when we started working with him! Thanks a ton Matt! We have gladly recommended him to others and will continue to pass along his information.
Zach Reynolds
I recently had the pleasure of working with Matt and his team. Being a small business owner, as well as not having an agent the process was very confusing and required a lot of work. Matt and his team were awesome in showing me what was needed and what to expect. I can’t thank them enough.
Najib Azam
Matt Turnbull provided first class service. As first-time home buyers, we had a multitude of questions and concerns regarding the loan process; however, he patiently educated us on the various components of applying for a home loan. He and his team were extremely responsive, even after hours. Ultimately, his guidance helped us purchase a desirable property, expedite our closing, and save thousands in closing costs. I highly recommend him!
Wise
Matt Turnbull is extremely knowledgeable and responsive. He and Gwen Tipton made me feel like a valued customer. I would never work with anyone else.
Mike Mincello
Working with Matt was easy and convenient. Couldn't have asked for a better person to help us through our refinancing. He was always available and on top of the entire process. He made collecting important documents easy to share which moved our application right along. I highly recommend contacting Matt for all of your mortgage needs.
Sharda
I worked with Matthew Turnbull. He was exceptional. He made the process easy, always responded to questions quickly, and most importantly I trusted him to provide the product best suited to meet our needs.
Angie Wilkie
As an Allen Tate Realtor, Matt is my constant for my buyers as far as a recommendation of an excellent lender with great communication skills and follow up. My husband and I recently used him for our personal home refinance and we were extremely satisfied. The lending process can be cumbersome and it is very important to have someone like Matt in you corner. Highly recommended!
Mitzie Weatherly
Working with Matt has been GREAT!! He is very responsive to my emails and always takes my calls. Timely communication and attention to details are both very important to me and Matt is great at both. I highly recommend talking to Matt for great service and fabulous rates!!
JudyWise
Matt Turnbull has worked with me for over a year as I tried to find the perfect home. He always took time to answer my questions with knowledge and patience. Once I found the home and got into the paperwork I worked with Matt and Gwen Tipton. This team is fantastic. Gwen was always available to help and make sure the documents I needed to provide were uploaded and correct. They took a process that could be frustrating and made it effortless. They kept me informed and reminded me of documents that would be needed going forward, eliminating any unexpected surprises. I truly appreciate working with such wonderful and professional people.
Erin
Hello Matt Turnbull, You have a new testimonial. Rating: "If you want a lender to get the job done that will work tirelessly to make sure your client is receiving the best rates and Red Penguin Service Matt Turnbull is your guy! I can not thank Matt enough for saving a transaction that was about to go sideways with another lender. Matt was able to work with myself and my client to not only get her to the closing table in 2 1/2 weeks but also save her over $4,000.00! My client called me after the closing and said she could not say thank you enough she was over the moon! So again Thank You, Thank You, Thank You Matt!!"
Erin Henry
Awesome work for our Broker and her client! If you want a lender to get the job done that will work tirelessly to make sure your client is receiving the best rates and Red Penguin Service Matt Turnbull is your guy! I can not thank Matt enough for saving a transaction that was about to go sideways with another lender. Matt was able to work with myself and my client to not only get her to the closing table in 2 1/2 weeks but also save her over $4,000.00! My client called me after the closing and said she could not say thank you enough she was over the moon! So again Thank You, Thank You, Thank You Matt!!
Federico Borso
I am a returning client for Matt. He provides great customer service, professionalism and quick follow through. Thank you Matt!
Jordan A.
Thank you for your help during the process and a for a job well done.
H Binh Kbuor
Thank you for your help
Ann Majors
We had an extremely superior experience with Matt. We have purchased two homes prior to working with Matt. By comparison, he made our previous mortgage brokers look like amateurs. The best way to summarize how I felt during the loan process is calm, secure, and at ease. One of my main concerns in the beginning (due to an error in our mortgage calculation by the broker on our second home) was whether or not Matt was capable of preventing a repeat of our nightmare. From the very first conversation I had with him, Matt was clear, precise, quick to respond, and very knowledgeable. But beyond senior mortgage experience, I would add that Matt has an ability to deal honestly and directly in a way that fosters trust. I don't care how many years someone has been in an industry; if they don't have what Matt demonstrated in character, integrity, work ethic/thoroughness, then they lose my business. Given my personal work experience, Matt is the type of employee that people search for for a long time, and often actively recruit. I advise the senior leadership who's email box this review lands in to take care to do whatever necessary to retain Matt. For my future mortgage needs, I will absolutely follow him anywhere he goes and refer everyone I know.
Jeremy & Claire L.
Good morning everyone, Claire and myself just wanted to let you all know that we appreciate your hard work helping us buy our condo. We love our new home!! It’s everything we wanted and we couldn’t be happier! We truly believe that it would not have been possible without everyone’s hard work and dedication. We would absolutely recommend Allen Tate to any of our friends and family simply because you all went above and beyond to help us buy our home. You folks are awesome and we thank you from the bottom of our hearts. We hope you all have a great weekend! Best regards, Claire and Jeremy L.
H Binh Kbuor & Y Thap Ayun
Satisfied
Linda and Glenn Easterly
Matt, has been the consummate professional. Worked very hard for us to get our loan with a good interest rate. Communicated with us throughout the loan process. He was patient in explaining, when we did not understand certain parts of what was required. He has made the loan process fairly easy for us. Thank you Matt.
Ruth Bowden
Travis Rankin provided an array of potential homes that were "on point" to my liking after my very first conversation with him.
Ruth Bowden
Travis Rankin provided an array of potential homes that were "on point" to my liking after my very first conversation with him.
Mike Steele
Hi I. am Mike Steele and my wife and I plan to relocate to NC in 2020. Travis Rankin called me in 2018 eager to help. Although he is a bit too early he has been great - sending me various listings so I will know what is available and how much. Thanks Travis - much appreciated.
Marc D. Berger
Our interactions with Matt were second to none throughout the entire loan process. His loyalty, expertise, and personality sets him apart from other lenders. I would strongly recommend Matt to my closest friends and family members!
Erin Henry
I just want to give a huge THANK YOU to Matt!! I had first time home buyers that 2 weeks before closing needed to walk away from the lender they were using and felt they would lose their dream home. Matt jumped right in and was able to get them qualified, a lower interest rate and saved them over $1000.00. Oh and I forgot to mention we still closed on time!! Matt's dedication and knowledge of the mortgage industry really hit it out of the park! Thank you again for all that you do!
Sheila Magee
I've been working with a wonderful couple who are retiring from the Air Force, and moved here from New Mexico. Matt has been great with them, guiding them through the VA process, and, according to my buyers, "he really knows his stuff" He helped them with things they didn't know they needed, and which will make their home buying process smoother. It's too often that we don't complement each other enough, so I would like to take the time to say a big thank you to Matt for taking such good care of my clients, and for showing them such wonderful "southern hospitality"
Gonzalo L. Davila
Fantastic service! Matt came to the rescue when my prior mortgage company failed to do a good job and Matt was able to help my and wife and I close on our home in two weeks! He helped us through the entire mortgage process every step of the way and made sure to answer any and all questions we had along the way. We couldn't have asked for a better person to help us through this process and would highly recommend to anyone looking to apply for a mortgage on a new home!
Donna Russell
Matt did an excellent job handling the mortgage for my clients. Great communication throughout the process. I highly recommend him!
April Seay
Hi sending paperwork for purchasing house
Alicia T
Hello Matt, Thanks to you and your team that totally made this process smooth for us! I admit I was hesitant because I know this can be a crucial (LoL) process at times. It was great working with you. We are all moved in - only about 50 boxes to open. I will definitely keep you in mind for future as well as a referral if anyone ask. Thanks again, Alicia
Michael D. Heffler
Matt Turnbull has been an extremely professional and knowledgeable individual throughout the entire mortgage process. I have relied heavily upon Matt from the beginning. He has ALWAYS been very quick to respond to my questions. The VA process is difficult hence being directed to go to Matt from another bank. I'm very fortunate that this personal friend directed to Matt @ Allen Tate. If anyone comes to me, with any Loan recommendations, Matt @ Allen Tate "WILL BE THE FIRST" person I recommend hands down. Thank you Mr. Turnbull !!!!!!! Michael D. Heffler
Brannon Whitesell
Matt helped my clients with their financing and did a great job from start to finish! He works many hours to make sure that everything is done and does a very thorough job. He is always available to help! Thanks Matt!
Linda Shaw
Great Service! Easy to work with.
Marcia Childress
Matt is awesome to work with. He will answer any question you have, no matter what. He is very informative and passionate about his career choice. He is very quick with responses & will make himself available as quickly as possible!
Yvonne Willard
My client's transaction went very smoothly and Matt was very prompt with emails and phone messages!
Laura Patrick
My clients talked with multiple lenders and they chose Matt because of how well he communicated the loan programs to them and the money they would save with the lower interest rate. He made the process easy and is very responsive to phone calls and emails. I highly recommend Matt and will be referring future clients to him. Thank you for making the transaction go smoothly. My clients and I appreciate you very much!
Jim Duncan
Thank you for taking good care of our clients. The closing when smooth and they were very happy with the process. I asked them specifically about the loan process. They were especially happy with the 2nd look program that saved them a lot of interest. They had made up their mind with another lender they used in the past and you were able to gain their trust and their business. I appreciate the communication throughout the process you both provided. I have asked other clients to contact you as well. You should be hearing from them soon.
Joelle Anderson
Matt is awesome! Anytime I need someone pre-qualified/approved he is on it! He helps me out with my open house flyers. I would recommend Matt to ANYONE seeking financing. - Joelle Anderson
Steve Scott
I have worked closely with Matt since his arrival to our Green Valley office. I have been extremely impressed by his responsiveness and sense of urgency. Just this week, we finally closed on a deal that has been fraught with difficulty as my buyer client lives out of state, is on a tight budget, and is not in the best of health. Matt showed a great deal of patience with this client and we overcame a number of hurdles. I currently work with a referral service (OPCITY) where I receive numerous potential clients. Matt has done an excellent job of screening them through a pre-qualification process, saving me an enormous amount of time. Kudos to Matt, keep up the good work!
Megan Hall
This team is by far the most amazing group of people I have had the pleasure of working with! Matt, Heather and Diane made this process so smooth and jumped in to help at every bump in the road. They navigated through every challenge with ease and gave me so much peace through the whole process! CHOOSE THEM, you will not regret it!
Steve Scott
Matt is very thorough and prompt with responses. Kudos! Steve
Jennifer Turnbull
Matt was great to work with. From the beginning of our experience of looking for a new house to closing, he stayed on top of every detail and made sure we were fully informed about what to expect. We were delighted with our experience.
momma2three from Trinity, NC
Matt has helped us from the start! He knows what he is doing for sure. we are first time home buyers and he answered every single question we had. Even the smallest, craziest questions were answered. a friend of ours that he helped get into a home referred us and he has now helped us. My sister is talking to her husband about looking to buy, and i already recommended him to them! Thank you so much for all your hard work.....you and your TEAM!
zuser20150703193536774 from Thomasville, NC
Matthew helped make this process as easy as home buying could be expected. As long as you get the requested documents in quick the process can go quick as well. We are so happy with the service he provided. Being first time homebuyers we had no idea what to expect and he guided us from day 1 up until closing. So excited that our dream is now a reality thanks to Matt and his team. Highly Recommended A+++++
MichaelShaw16 from High Point, NC
I highly recommend Matthew Turnbull. Thanks to Matthew, I never had to worry about anything. Every form submitted by me was collected and reviewed promptly. Matthew always kept me informed as the loan progressed through the approval process. He was extremely knowledgeable and always answered my questions promptly. Even after hours and on weekends I could reach him for questions I had. I cannot imagine a loan officer more diligent in making sure nothing falls through the cracks while still working hard to get me the lowest rate. If you want a loan officer that works hard, explains the steps, and makes sure your loan closes on time, Matthew Turnbull is the Loan Officer for you.
May 13, 2021
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Matt was an outstanding mortgage consultant! He always responded promptly and was easy to reach by phone or email, and I never felt hurried when I reached out with questions about the process. Matt explained different terms, options, and issues to us in easy-to-understand language, and I felt very confident that my mortgage application was in excellent hands. In addition, Matt followed up with us after closing to make sure we received the Visa gift card incentive Allen Tate was offering when we applied. I would recommend Matt to anyone looking to finance a home purchase, and in fact, I already have!